44ok Privacy Policy

Various types of information are collected during account registration, transactions and platform use on 44ok. Details are provided below:

1.1 Personal Identity Information

• Full name (in Bengali and English)
• Date of birth (for age verification — confirming 21+)
• National ID (NID) or passport number (where applicable)
• Email address
• Residential address

1.2 Financial and Transaction Information

• bKash, Nagad or Rocket account number (for transaction verification)
• Deposit and withdrawal history
• Transaction date, amount and method

1.3 Technical Information

• IP address and device type
• Browser type and version
• Account login date, time and location
• Gameplay and betting history
• Information collected through cookies and similar tracking technologies

44ok uses your personal information only for specific and lawful purposes. Those purposes are described in detail in the list below:

2.1 Account Management

Your name, email and identity information are used to properly create, verify and manage your account. This ensures that only individuals aged 21 or older are able to use our platform.

2.2 Transaction Processing

Financial information is used to complete deposit and withdrawal transactions via bKash, Nagad and Rocket, and to keep transaction records accurate. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500.

2.3 Customer Service

Your account information and communication history are used to resolve your issues, answer your questions and provide assistance in Bengali via 24/7 live chat.

2.4 Security and Fraud Prevention

Technical information is analysed to detect and prevent fraudulent activity, block unauthorised access to accounts and maintain the overall security of the platform.

2.5 Legal Compliance

Certain information must be retained to comply with applicable laws and regulations and to provide information to relevant authorities when required.

2.6 Service Improvement

Information is used to analyse your usage patterns in order to improve the gaming experience, add new features and provide relevant offers and bonuses.

44ok gives the highest priority to the security of your information. Information is kept secure through the following technical and organisational measures:

3.1 Encryption Technology

All data transmitted between you and our servers is kept secure through SSL (Secure Sockets Layer) encryption. This ensures that no third party can read or steal your information in any way.

3.2 Access Control

Only authorised staff can access your personal information. Each staff member's access is limited to what their role requires, and logs of all access are maintained.

3.3 Data Storage

Your information is stored on secured servers. The servers undergo regular security audits and follow the latest cybersecurity protocols.

44ok never sells your personal information. Information may be shared with third parties only in the limited circumstances described below:

4.1 Service Provider Partners

The minimum information necessary for service operations may be shared with payment processors (bKash, Nagad, Rocket), technology infrastructure providers and gaming software suppliers. These partners are bound to comply with our privacy standards.

4.2 Legal Requirements

Information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or as required to comply with applicable law.

4.3 Responsible Gaming

If signs of gaming addiction are observed in a user, limited information may be shared with relevant support organisations — always in the best interest of the user.

4.4 Business Transfer

If 44ok's business requires acquisition, merger or restructuring, user information may be transferred. In that case the new authority will also be bound to comply with this Privacy Policy.

The 44ok website uses cookies and similar technologies. Cookies are small text files stored on your device that improve website functionality.

5.1 Cookies We Use

• Essential Cookies: Required for login sessions and security.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To understand website usage patterns, which helps improve the quality of our service.

5.2 Cookie Control

You can disable cookies through your browser settings. However, doing so may limit some website functionality and cause difficulties with login or transactions.

44ok is an adults-only platform. This service is for individuals aged 21 or older only. We do not intentionally collect information from anyone under the age of 21.

If we are informed or become aware that information from a minor has been collected, we will immediately delete that information and close the relevant account. Parents or guardians can inform us about a minor's account at [email protected].

As a 44ok user, you have the following rights regarding your personal information:

7.1 Right to Access Information

You can find out at any time what information we hold about you. To do so, send a request to [email protected].

7.2 Right to Correct Information

If there is any incorrect information in your account, you can apply to have it corrected.

7.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a specified period in cases of legal obligation or ongoing disputes.

7.4 Right to Object to Processing

For marketing or promotional communications, you can object at any time and we will action it as quickly as possible.

7.5 Right to Data Portability

You can request to receive your personal information in a structured, machine-readable format.

To exercise any of the above rights, email [email protected]. We will aim to respond to your request within 30 business days.

The 44ok platform includes games from various gaming software providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, PG Soft, JILI and others. These providers follow their own privacy policies.

44ok is not responsible for the privacy practices of these third parties. It is your own responsibility to read the relevant privacy policy before using their services.

44ok retains your personal information only for as long as it is necessary or legally required:

• Account Information: For as long as the account is active and for a legally required period after it is closed.
• Financial Transaction Records: For a specified number of years in accordance with applicable financial law.
• Gameplay History: For a specified period for responsible gaming oversight and dispute resolution.
• Marketing Communication Consent: Until you withdraw your consent or until your account is closed.

Once the retention period ends, information is securely deleted or anonymised in a way that no individual can be identified from it.

44ok reserves the right to change or update this Privacy Policy from time to time. For any significant changes:

• The "Last updated" date at the top of this page will be changed.
• For important changes, a notification will be sent to your registered email.
• The updated policy will be published on this page before it takes effect.

If you continue to use the platform after the updated policy is published, you will be considered to have accepted the updated policy. If you do not agree with the policy, you should request that your account be closed.